It sounds to be easy, Right??!!!
Yes, but it's actually not so.
If you want to Understand Someone,
You actually need to have high mental skills like emotions, sentiments and feelings.
Because when you are listening to someone and want to help them out,
You need to get into their emotions,imagine and see the situations from your specs.
And most importantly you need to be very patient, calm, composed and compassionate to that person.
Then Only Understanding People Will Be Easy.