• slkwrites 10w

    Receptionists

    The last time I went to the hospital,
    There was nobody waiting at the desk
    All that was waiting for me was a machine to check in with,
    No human interaction left

    And I wondered what we would do without hospital receptionists
    They tackle rage, fear and grief, their patience is the best of us

    I wonder how I would have coped through times that I did
    Without those receptionists offering distant comfort
    Without the opportunity to openly grieve in front of eyes that would never judge

    I can’t think of many places where a human connection is so needed
    The home of both birth and death, relief and grieving
    A connection that could never be replicated by a fucking machine

    - @slkwrites, Sarah-Louise Kelly